Terms and Conditions:
1. Service Agreement:
By engaging the services of Pristine Sparkle Cleaning ("PSC"), you agree to the terms and conditions outlined herein.
2. Service Scope:
Pristine Sparkle Cleaning provides cleaning services as outlined in the agreed-upon contract or service agreement. Additional services may be requested, subject to availability and agreement.
3. Payment Terms:
Payment is due upon completion of services unless otherwise specified in the agreement. Late payments may incur additional charges. Prices are subject to change with notice.
4. Cancellations and Rescheduling:
Clients must provide at least 24 hours' notice for cancellations or rescheduling of appointments. Failure to do so may result in a cancellation fee.
5. Access and Security:
Clients must provide safe and secure access to the premises for Pristine Sparkle Cleaning personnel during scheduled service times. Pristine Sparkle Cleaning will not be liable for any loss or damage resulting from inadequate security measures.
6. Liability:
While Pristine Sparkle Cleaning takes utmost care in delivering services, we are not liable for damages or losses arising from negligence or accidents on the client's premises. Clients are encouraged to secure valuables and delicate items before service.
7. Satisfaction Guarantee:
Pristine Sparkle Cleaning strives for customer satisfaction. If clients are not satisfied with the service provided, they must notify us within 24 hours, and we will endeavor to rectify the issue promptly at no additional cost.
8. Confidentiality:
Pristine Sparkle Cleaning respects client confidentiality and will not disclose any sensitive information obtained during the course of service provision.
9. Insurance:
Pristine Sparkle Cleaning maintains appropriate insurance coverage for our operations. However, clients are advised to have their insurance coverage for their premises.
10. Termination of Service:
Either party may terminate services with reasonable notice. Outstanding payments must be settled upon termination.
11. Amendments:
These terms and conditions may be amended by Pristine Sparkle Cleaning with notice to the client. Continued engagement of services implies acceptance of any revisions.
12. Governing Law:
These terms and conditions are governed by the laws of [Jurisdiction]. Any disputes arising shall be resolved through amicable negotiation or arbitration.
By engaging our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. For any queries or clarifications, please contact Pristine Sparkle Cleaning.